Because of geographic restrictions and cross-border sale, you have to solve technical problems during installation, debugging and maintenance process by yourself. Price we quoted does not include after-sales service charges.
Sewingbar recruits service man and technical consultants in different countries and regions to join us and encourages them to set up service station, sales agencies and other service webs. They will provide you with paid technical and service support. However, we don’t guarantee that this kind of service exits in your areas.
Please contact Sewingbar staff via email service@sewingbar.com for after-sales service consultation.
RETURNS
Goods cannot be returned. If some parts of the machine are damaged during transit, Sewingbar can send parts to the buyer for maintenance and freight will be paid by the buyer themselves. Whether parts are free of charge depends on the replacement cost.
SUGGESTIONS & COMPLAINTS
If any reason you are not completely satisfied with your purchase, please contact our customer service at service@sewingbar.com. If you have any suggestion or complaint for our website, please write email to service@sewingbar.com.
Sewingbar does not accept quality feedback for the following situations:
Not in accordance with product instructions to use, maintenance, custody and led to the failure or damage; accidental factors or man-made reasons (including handling, extrusion, bump, scratches, impact, high temperature, improper input voltage, corrosion, etc.) caused by fault or damage; failure resulting from damage due to force majeure, such as earthquake, war, fire.
